Penn House
Earsham
Bungay
Norfolk NR35 2TJ
Tel: 01986 894200
Email:info@swanandcygnetcare.co.uk
Training & Development
We see training and development of our team as fundamental to the success of the home. All our team members are friendly caring people having been carefully selected and verified.
From the start there is an organised 12 week induction programme, once this is completed we will positively encourage further training with National Vocational Qualifications (NVQ’s). This supports our philosophy of ‘growing our own’ where staff have the opportunity to gain promotion and develop within the organisation. All our Managers have developed this way, all having been selected / promoted internally through a line of promotions over a number of years and all holding NVQ level 4’s.
Our training Manger will visit each home on a regular basis ensuring staff are up to date on key areas including :
- First Aid*
- Moving & Handling*
- Food Hygiene
- Abuse Training
- Fire Drill
- Person Centred Approach for people with dementia
- Medication*
* Use of outside trainer
All the team, (including The Managers), receive regular supervisions allowing a chance for one to one discussion, as well as identifying areas performed well and areas for improvement.